Tech Support
IT Service Desk
- The IT Service Desk supports users in making the best use of the technology available to them for student productivity or business functions
- To report an issue or receive assistance, contact the IT Service Desk. No appointment is necessary— simply email help@journalism.cuny.edu for direct support.
- Whether you need hands-on guidance, a one-on-one consultation, or a workshop to enhance your skills, we’re here to help
Hours of Operation
- MON – THUR: 8:00 AM – 9:00 PM EST
- FRI: 8:00 AM – 5:00 PM
- SAT: 9:00 AM – 12:00 PM
- SUN: Closed
If you need one-on-one help during office hours, please make an appointment with one of our team members:
Meet Julio Valerio & make an appointment
Meet Ernst Elizee & make an appointment
The Help Desk assists with issues regarding school software, resource access, and Brightspace.