Brightspace for Students
Log in to Brightspace
- To access Brightspace, go to https://brightspace.cuny.edu/ and log in with your CUNY Login username and password. Bookmark this page on your favorite browser so that you can access it easily at any time.
- If this is the first time you use your CUNY login, you must set up your CUNY Login Multi-Factor Authentication (MFA) first. Learn how.
- If you are using a shared computer, remember to log out of Brightspace
Overview of Tools in Brightspace
- Navigate Brightspace Learning Environment — These videos provide an overview of Brightspace tools
- CUNY Brightspace for Students Guide (PDF)
Customize your personal settings in Brightspace
You can add an avatar to your Brightspace account and set up notifications.
Set up your notifications
Please review and modify your notifications to receive email updates.
Finding and accessing your courses
Note: you can only see your course after your professor makes it active/available to students. If the class has already started and you still don’t see your registered course in Brightspace, please contact your professor.
Navigating your courses
Your professor may customize the course menu to fit the course’s needs. You’ll always be able to access your Grades, Class Progress, Quizzes, and Assignments.
Submitting Assignments
You can access assignments from the Assignments link on the course top navigation bar or from a Content page.
Troubleshoot issues with submitting assignments
If you’re encountering issues, email your professor and help@journalism.cuny.edu.
Viewing Class Progress
Participate in class discussions
Access discussion forums and topics from the Discussions link on the course top navigation bar or a Content page where your professor posts each of them.
Using the Quizzes tool
You can access quizzes, tests, and exams from the Quizzes link on the course top navigation bar or from the Content page where your professor posts each of them.
Watch a short video below to learn how to take a quiz, test, or exam.
Viewing quiz grades and attempts
Access your quiz grades on the Grades page in your course navbar. But to access your quiz attempts to see the quiz questions, your answers and/or correct answers, you will need to go to the Quizzes page.
Supporting tools provided by the school
Need more help? Email the Support Team at help@journalism.cuny.edu
Make sure to give us everything we need to understand, prioritize, and resolve the issue quickly.
Here’s what a good support ticket should include, from most important to nice-to-have:
Brief, clear description of the issue
- Summarize the issue in one line
- Example: “Unable to access email – password rejected”
- Avoid vague titles like “Help” or “Computer problem.”
- Explain the problem clearly and concisely:
What application were you using?
What course are you working on?
What were you trying to do?
What actually happened?
What did you want to happen instead?
Exact error messages (copy/paste if possible)